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Knowledgebase : Returns and Refunds
Yes, If you return a product to us for any reason within the specified return time (or unless otherwise agreed) we will refund the total cost of your order including the delivery cost.
We hope that you are happy with any product purchased from us, however if you wish to return an item then please follow the procedure below; Note down your Order/Invoice number (this is the 5 digit number that is on the top right hand side of your invo...
Credit Card refunds (depending on the card provider) can take up to 10 working days. We have no control over this, this is the time it takes the card provider to clear the funds back onto your card. Debit Card refunds (depending on card provider) can t...
We hope that you never have an issue with one of our products, however even the best electronic products occasionally develop a fault. If this happens we will either repair the item free of charge or replace the item subject to stock. If we are unab...
We do, but only if you paid for the item to be delivered in the first instance. If you collected the item yourself, then you will need to return the item to us at your cost.