Knowledgebase: Returns and Refunds
How long does a refund take?
Posted by Carl Troy on 24 May 2010 01:53 PM
Credit Card refunds (depending on the card provider) can take up to 10 working days. We have no control over this, this is the time it takes the card provider to clear the funds back onto your card.

Debit Card refunds (depending on card provider) can take 5-7 working days. We have no control over this, this is the time it takes the card provider to clear the funds back onto your bank account.

Paypal refunds should clear into your paypal account the same day as the refund is processed. You will need to manually transfer funds from your Paypal account back into your bank account if that is your wish. This can take 5-7 working days and we have no control over this.
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