Knowledgebase: General Questions
Are the products new?
Posted by Carl Troy on 20 May 2010 12:10 PM
No, our products are not brand new.

Our products are Box opened 'B' grade items.

These are return items from High street stores/Catalogues or online retailers. Customers return products for a number of reasons ranging from it being unsuitable for what they initially wanted, an unwanted gift or because they simply no longer want the item. All of our products once they get returned to us are fully checked and inspected, repaired if necessary then they are graded, cleaned and re-boxed with all necessary accessories.
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